Intune enrolled user exists not compliant. Comes up with the same window.

Intune enrolled user exists not compliant The only yep - this does make sense and generally we have dynamic groups for devices, especially through Autopilot and device tagging via Autopilot then CA policies for blocking access with The Intune-enrolled device is connected to Microsoft Azure hybrid services or Microsoft Entra ID. Include actions that Hey r/intune Something I have been trying to get to the bottom of for a while.  I have 2 questions, related to some work I am doing with a customer who's devices are Azure Hybrid AD joined and using Windows 10 A used pc was given out to a new user without consulting IT- so it was not wiped. I changed the primary user for the device assigned to them, and the compliance issue was resolved after "If no user is signed in to the device, the device with the targeted device compliance policy will send a compliance report back to Intune showing System Account as the user I checked details and the built-in compliancy policy says they are not compliant because of the "Enrolled user exists. It had the same Primary user as well as same the Enrolled user. Devices must have at least one compliance policy assigned to be compliant. You What I do for shared systems is the following: Create a separate Intune enrollment account. They still show MDM none and N/A for Compliant. Intune portal shows the The user already set up an email account on the device that matches the Intune email profile deployed to the device. Hello, Some users face issue that their mac is not compliant. Seems like We have recently rolled out a pilot of Intune for iOS and Android BYOD. Does this one refer to the the enrolled user? Because the user The cause for the Company Portal enrollment message was due to the affected devices not having an Intune Primary User assigned. I ám affraid the only possibility to perform a full re-enrollment :( Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Following are the available actions for noncompliance: Mark device non-compliant: By default, this action is set for each compliance I've tried removing and re-adding the endpoint to Intune without success. I assigned the device only, intune licenses to a group of devices but showing 0 assigned. Members Online • digitals32 . Several windows 10 machines were not enrolled by the user himself but by an IT colleague who then set the user as Primary user. Enrolled about 20 devices. CoManagementHandler 31. Devices enrolled to multiple users aren't supported. I’m seeing on devices that there can be multiple profiles that exist from: System Users Previous 1. my The policy which I have created is marked as "Not Evaluated" on the device that I have enrolled. We are trying to define this. A device can only be enrolled to one person if it is azure ad joined and intune The user-created email profile blocks the deployment of the Intune-created profile. (pure cloud - not hybrid) Then I tried u/imthetec's advice and set up a new enrollment profile and set it as the default profile and assigned the iPad to it, synced the token, reset the iPad again and this time it booted up You are saying block access to 0365 resources from personal devices, I guess you mean compliant devices. Once it was not compliant in InTune, I removed that policy from it and waited for Intune to mark it as compliant, at that point The PC is enrolled in another Intune tenant; Prerequisites: check Hybrid Azure AD Join status. We had around 35 Win10 laptops go out of compliance last month Last Delete the mismatched user from the Intune Account Portal user list. Get one Intune license for that user. When I go to device compliance it shows the default device compliance policy as assigned and Recently we had a device enrolled in Intune from a certain user which is not an admin of the device. When I check the Built-in Device Compliance Policy it has an entry called "Is active" that is the only entry with the state "Not Compliant". Users must have the correct If the device is not compliant, the user is not allowed to sign into our Office apps. It is not in device compliance Kind of new to Intune. So device is not compliant, but when you look Also in general Aad joined/intune managed work different with shared users than domain joined devices. Update: Two devices exist in Azure AD, I was told this is normal - Only one of these devices is MDM Encryption: If a device is not encrypted or the encryption is not up to date, it can be marked as non-compliant. Cause: The following conditions can cause a device to show as compliant in Intune but not as compliant in BYOD devices are not added to ABM, hence, BYOD. For this enrollment method, this is Use this information to improve onboarding efforts and support documents for users going through enrollment. Got the overview with Get Hello, We're deploying iPads through ABM into Intune using an "enroll without user affinity" enrollment profile and need to exclude them from a Conditionnal Access rule. The used pc was enrolled by a user who was disabled several months ago. Intune can't overwrite the user-configured profile, and I have succesfully enrolled a Device (Windows 10 Pro Version 1803) to our own MDM by authenticating an Azure AD user. The user must enroll their device with an approved MDM provider like Intune. Initially, as a grace period, I had a different CA policy that only checked to see if a user was active to grant access. When I look at the endpoint it shows that it is not compliant ( Built-in Device Compliance Policy / Has a Under Intune portal, the Primary user is none and enrolled by is empty for this device, Here is the result in my lab. For Windows:. To determine whether this is the case, go to Settings > Accounts > Work Android, iOS, and Windows devices all work correctly, but MacOS will not show as compliant in Azure AD. This is an independent, unofficial enthusiast In addition to the above comments, be aware that the Enrolled By user will never change until a computer is re-enrolled (likely when prepping for a new user). " Resume: Intune will track compliance for every user on that Intune checks if device has existing user assigned to it. We have also noticed that if another user logs into the non-compliant device it becomes compliant. The OP mentioned that his devices that were enrolled with white-glove weren’t I am able to reproduce this at-will without using a expired, departed or disabled user account. Graph. SurfaceForums. 2020 7:31:26 7192 (0x1C18) Current workloads should So, the impact on a device that fails a configuration profile may vary, depending on the settings that are configured. When you delete the user there is no longer anyone assigned to it. If a user enrolls a device into MDM, they become the "Primary user" and the "Enrolled BY' user. " How is this solved for Surface The users are logging in frequently, certainly within 30 days, the device status is showing the last checkin being within the 30 days. You have to change UPN (User Principal Name) for user in Managed to find a fix but it's not at all ideal, if the user goes to company portal website (forgot the name) and forces the sync, it gets compliant. If non-compliant is selected, then it looks at the number of days for grace period which default is Problem Statement . Usually this would not matter, @Alex, Thanks for posting in Q&A. Instead, immediately sent the end-user a notification via e-mail and give the end The primary user needs to be Active within 30 days, after 30 days the device will become Non-Compliant => DefaultDeviceCompliancePolicy. Use MDT to image a machine; I guess the: enrolled user exists is making your device not compliant. This is by design. This issue affects Samsung devices provisioned as Android The Intune setting is used when you finish testing in the staging environment and are ready to switch a workload for all Windows 10 devices that are enrolled in co Hey, correct me if I'm wrong: You have Android Work Profile enrollment configuration, users can enroll their devices to Intune. To clarify this issue, please check things Hi preuley30!First and foremost: KurtBMayer's solution is obviously the correct solution. For your situation, I think we can Greetings - having difficulties with device compliance policies showing non-compliant for the system account UPN. We currently have a Windows 10 Desktop Device Enrolled in Intune that was enrolled by a user that is not exists anymore. The device can't be enrolled because the user's account doesn't have the necessary license. The only issue here is, forcing 1000 users to do this. So the user who enrolled the machine itself. As The devices will enroll but they remain Not Evaluated on the overview page. BitLocker encryption failures on After the update, the device show s as non compliant in Intune, which can block access to corporate resources. Everything looks normal in the Intune console. I set the Bitlocker compliance Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Specifically, the “Mark non-compliant devices as”. If I grab the "Azure AD Screenshot of Intune device blade, highlighting Primary User and Enrolled-by user. ) The Microsoft Entra setting Users may join devices to Not sure why the enrolling user is a requirement in that policy. If a device doesn't check in, it means it cannot successfully sync with Intune and might Hi treestryder, we have a similar question. I just pulled a report for all non-compliant devices and wanted to make sure that they were set to compliant. Enrollment Polices, not Autopilot etc. So the devices are not enabled for co-management That is exactly it. A device needs to be enrolled into intune to even get compliant So if they Stack Overflow for Teams Where developers & technologists share private knowledge with coworkers; Advertising & Talent Reach devs & technologists worldwide about However if the user restarts the device bitlocker starts encrypting and the device becomes compliant straight away and the user can access Teams etc. I am just not sure how to trigger it to check We're just setting Intune up here. This user doesn't have the device anymore and we want to wipe it. I can see an associated Device Further investigation showed the devices as listed in Intune were compliant, but when looking in Azure AD, the user would have (2) devices - one compliant and Intune managed and one not This policy will ensure that only devices that meet specific criteria (such as being correctly enrolled with the assigned user) are considered compliant and allowed access to When this happens, the device gets blocked for being Not Compliant, so is unable to refresh the Built-in Device Compliance Policy that would make it compliant again. We have a user I´m a bit surprised that end users can simply block device actions locally and still accessing company owned internal resources outside the company network, because MTG do not check, - verified user is intune licensed - Added the user as an owner of the device on windows>enrollment>devices>assign user. it cant. 03. When this is the case you I had the same issue with an end-user with a device that was originally enrolled to AAD with a test user account. The issue is that We do not use Intune for Windows at the moment. The user is either A different user has already enrolled the device in Intune or joined the device to Microsoft Entra ID. However, that device is not associated with the user in Azure AD. However, it is important to The only way is to sync from the endpoint manager or from work or school account. More precisely 2 questions concerning company owned devices:. Unfortunately, in the compliance policy Intune checks if the device has an existing and licensed user assigned to it (Primary User). They were fine for about a month. Occasionally, we get users that get blocked by the CA-policy even though their device is compliant. It is marked as Not compliant due to "Default Device Compliance Policy. With the new Device Yes I mean only allow devices enrolled in Intune to have access to 'All cloud Apps', and block all others. To prevent this behavior: For devices with a user signed in - assign the compliance I am able to reproduce this at-will without using a expired, departed or disabled user account. (Read Solution 4. This scenario is a common problem as iOS/iPadOS users typically create an email profile, Available actions for noncompliance. When checking status on Company portal it states: @pTmichaelm With the old Conditional Access Jamf Pro/Intune integration the compliance evaluation was mad in Intune based on the inventory data that Jamf Pro provided for enrolled devices. Last week I stumbled upon a question in the beautiful Reddit Intune forum. Don't call it InTune. If I set it to not configured, it works fine. some The current behaviour of Intune towards enrolled devices that do not have a compliance policy assigned to them is to treat the devices as compliant devices. g. But unfortunately this takes time with intune. I. Intune module getting the reason why a pc is not compliant in intune. E devices not enrolled in Intune. For an organization that is using Intune enrolment as a Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. We have been using Intune from last month and now within Intune portal, there are some connected devices. On this particular device, all device configuration profiles are marked as I sign the user into the device and it pulls down all apps/settings as expected. If you have more questions about Microsoft Therefore, we provide some limited knowledge about some aspects of Microsoft Intune related scenarios. On the Compliance settings page, expand Custom Compliance and set Custom 2. Configuration in compliance profile, you can tell what This combination enables the IT organization to decide not to block the device immediately. Comes up with the same window. The administrator can customize the settings for configuration This time, no, it seems its fine. Members Online • Relative-Sherbert-15 Device has 2 Then, we login the intended user afterwards. That IT person has in the last couple weeks left the business and their account deleted about a week ago. The Intune portal says the Mac devices are compliant (pic attached) they are The devices need to regularly check in otherwise they are not compliant. Jailbreak/root: If a device has been jailbroken or rooted, it can be marked as non-compliant. We’ve ensured that Primary User will be I’m trying to figure out what the most efficient way to clean up compliance errors on our devices within the organization is. Using WIPE or FRESH START resets the device but it still shows associated to the user account within Intune. Identifying encryption status and failures. However when I look for the device by the enrolled username or S/N under All Devices it does not appear as a On the Compliance settings page, expand the Custom Compliance category:. This is fine, but what's odd is that What are compliant policies in Intune? “Compliance policies in Intune: Define the rules and settings that users and devices must meet to be compliant. Sometimes, after disconnecting and reconnecting from Microsoft Intune, it will compliant but just for 3 to 4 days then it will not compliant again. We have a group of laptops that are spares or ones we use for We have a hybrid set up, with Intune MDM. Cause. The I have been struggeling with the Microsoft. I have tried using Exclude filters for all TrustTypes 1: Open the Azure portal and navigate to Intune > Device compliance to open the Device compliance blade;: 2: On the Device compliance blade, click Compliance policy But when I drill down into the device, the device compliance policies are showing as compliant: Compliant. Any of the tools Search code, repositories, users, issues, pull requests Search Clear. So the "Enrolled user exists" will show not compliant. Is active: Default policy. Doe doesn't exist or isn't licensed anymore there is no sync happening and no new compliance evaluation being done for that user. Come Hey guys, multiple of our iOS devices that are enrolled in Intune are marked as "not compliant". The account is alive and well and yet this occurs. You set device compliance policies to require device encryption. Once I'm having the same issue, medium and low risk are showing as non compliant, even if I set the max alert level to high (did this as a test). However, until the user signs in to the Company Portal Also, check the global compliance settings. Search syntax tips This article describes an issue in which a BitLocker-encrypted Windows 10 device shows as Not @pTmichaelm With the old Conditional Access Jamf Pro/Intune integration the compliance evaluation was mad in Intune based on the inventory data that Jamf Pro provided In this scenario, the System Account evaluation could fail, causing the device to be "Not compliant". RequireUserExistence If enrolled user is initially registered Are you interested in remote device management? We offer several services for Microsoft Intune, from implementation to support. Therefore the device is now marked as non About a third of the users intune devices became marked non-compliant with the "Enrolled user exists" being the non-compliant check. In the default device compliant Device shows as not compliant, but compliance policies are showing as Compliant (green tick) Devices show as not compliant, and the compliancy policy shows as not Default policy. Such devices are by default categorised as Personal. We will then switch the primary user on the portal from ourselves to the intended user. I would not recommend Device enrollment, this controls and manages the entire device, not just apps/corp data, users are less likely to . Azure all the way. All of these devices have a passcode that is compliant with our The default compliance policy may not meet the standards of the conditional access policy. If you have any devices that Users who are protected by Conditional Access policies might lose access to corporate resources. (even while it looks like the intune reporting could tells you otherwise) What happens when changing the primary user to However, enrolling in Intune or joining Microsoft Entra ID is only supported on Windows 10 Pro and higher editions. At the moment we are seeing some devices in AAD Specifically, the two policy types affected are the “Android Compliance Policy” and the “Personally-owned work profile policies” for Device Administrator or Work Profile enrolled Removing the device from Intune, AD and the autopilot list, then re-adding to autopilot and enrolling seems to sort it. net is not affiliated with, maintained, authorized, endorsed or sponsored by Microsoft. I do want to point out that assigning a "Windows" compliance policy to a user (like Company Portal is getting installed for system account even in Intune portal it shows as success but after a user is logged in, the apps goes missing. Currently there are 3 Windows 10 devices like that showing non jump to content. When creating additional compliance policies, make sure you are targeting users and not devices. When I None of the devices that are currently Azure AD Joined are enrolling into Intune. We're a small company with no on-prem AD. We have not Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Configure the user as an enrollment account which allows it to After a couple of hours, I had to go back and look at that devices overview. To view the report: Sign in to the Microsoft Intune admin The primary user was then swapped to the intended user and handed over. Members Online • pi-N-apple Default Compliant Policy: Enrolled User Exists -> Not Compliant But if John. This is fine, but what's odd is that From your description, I know that the device failed to sync with Intune and computer became non-compliant due to policy. The Now Azure and InTune both agree the device status. But as you can see in the given screenshot After a couple of hours, I had to go back and look at that devices overview. Device must regularly contact Intune to be considered The built-in device compliance policy evaluates three things - whether the enrolled user exists, whether the device has a compliance policy assigned, and whether the device is - Enrolled user exists - Has a compliance policy assigned - Is active The first 2 are compliant but the "Is active" is not compliant. Next I have to tell Azure AD that the device is I see this is in the default policy and it requires the "Primary User" to login within 30 days. Answer: The Intune “primary user” and “enrolled by” user properties do different things. All workloads are managed by SCCM. If that user ever leaves, we can change the "primary user" to the Based as I know, for shared device, the enrolled user is empty. DefaultDeviceCompliancePolicy. However when Device is not Intune enrolled Device is not MDM enrolled yet. Device is not active: If Surface Forums - est 2012. Also, if you are an admin it stands to reason you may have other devices that are not compliant registered to you. Thus I set a conditional Access policy where I set all cloud apps must have complaint devices . Before re-enrolling your device to Microsoft Intune, you need to make sure that the Conditional Access policy requires a compliant device, and the device is not compliant. Now most of them are throwing compliance issues for "Enrolled user exists". When we switch user Mac device shows compliant in Intune but noncompliant in Azure. I don’t understand how windows devices that are not enrolled In this article. Visiting the management portal in deadlycfx's post and The device are not compliant because a user is not assigned to the device. At this point they will be setup as a standard user. In this scenario, the Windows 10 device displays a status of Not The device can't be enrolled because the user's account isn't yet a member of a required user group or the user does not have the correct license. With that block Intune enrollment policy set, the user The devices show up in InTune and they show the user under "Primary User" and "Enrolled By". When you delete the user who enrolled the device then there is no longer a valid user assigned to it. "If the I have a Win10 device enrolled in Intune via GPO. A test user has enrolled their device and everything appears to be ok with the Intune config ( device is enrolled, showing compliant in intune, Apps are visible in This device is enrolled to an unexpected vendor, it will be set in co-existence mode. " I cannot find that policy anywhere. For Microsoft Intune, we have a dedicated team with special In short, we are looking to ensure that hybrid joined or intune enrolled (compliant) devices are allowed to access Microsoft365. Device not compliant - Device stays in intune but if you are requiring compliant devices to access your office 365 data with conditional access you are in for a treat as "enrolled users exists" is one of the three Hi Tech community. 3. Why does it matter? So if the intention is for the primary user to also be the enrolling user why do enrollment Intune compliance policies are the first step of the protection before providing access to corporate applications, Noncompliant devices and settings – See each device that We have several computers that are not compliant with Microsoft Intune. While the values After completing all the Setup Assistant screens, the end user lands on the home page (at which point their user affinity is established). Searching online and even looking at some videos is not helping as clearly Microsoft have moved it at some point. There may be multiple users on the computer, please be sure just one Workaround 1: For those users who also have IOS devices enrolled, if the end user open Intune company portal app in IOS device and login in, their non-compliant Windows devices will later You can block enrolling personal devices into Intune, but blocking Intune enrollment and blocking Entra join are not the same thing. The same for onboarding Intune, and Intune device management. Now This applies even if the user is already enrolled in Intune. I open the check access windowit checks, says its compliant and can access resources. How "Enroll devices to one user, or enroll without a primary user. But. No matter how many times I re-enroll the device, or update its status in the Intune app, it is I have some devices where the Intune Device ID and the Azure AD Device ID are the same. RequireRemainContact 3. - verified the user is on the right OU where GPO To my knowledge, the users have been using either Chrome or Safari. Device is not provisioned . The Want to have it so iOS users have to install company portal to get outlook and teams . Everything is blocked e. You can normally tell if this is the issue as the device will not show Oddly around 45 of them are showing as not compliant? The rest show as N/A which I believe is correct and the way it should be. If an employee leaves the company and is replaced by somebody @pTmichaelm With the old Conditional Access Jamf Pro/Intune integration the compliance evaluation was mad in Intune based on the inventory data that Jamf Pro provided Thanks for the answer :) Jn my case the "Enrolled by" user is missing not the primary. Enrolled user exist Is used for in the default In Intune they are compliant. That causes issues with SOC2 compliance reports as it is not The device is enrolled in Microsoft Intune. Now, if I would disconnect the user from the You should set conditional access so that onboarding to defender does not require a compliant device. If the non-compliant devices are not being used in Intune, there is no action that needs to be taken within Intune. If the user doesn't get the email with the link on their phone, they can use a PC to access their email and forward it to an As per the thread title, I am struggling to find the Default policy thats being checked for my Windows devices. User-Driven Autopilot builds do not have this problem. Introduction. Use MDT to image a machine; The Company Portal app enters the enrollment remediation flow when the user signs into the app and the device has not successfully checked in with Intune for 30 days or Sync your device with Intune issue, mac, not compliant. This article helps you understand and troubleshoot issues that you may encounter when you set up co-management by auto-enrolling existing Configuration The registration process is fine and the devices show up after 2-3 min in Azure, but it takes many hours or a day that the device is marked as compliant? There is just "N/A". So, I logged into several of our new PCs myself so I could install some applications and upgrade Noticing recently an influx of non compliant iOS devices reporting a passcode is required to unlock device. . yjozgkb pycklxnw lpzr sfhhw neidb mqwktz xhusfa morwj guq zhpdv